Alpin Family Hotels & Residences - Kaprun

Philip Aigner

Das Zimmer war schön eingerichtet und sauber! Allerdings funktionierte die Heizung die ersten zwei Tage nicht. Auch das Internet war nur zeitweise benutzbar! Am unerfreulichsten allerdings fand ich die Art und Weise wie die Gäste ausgecheckt wurden ! Wir wurden fast rausgeschmissen weil wir an Neujahr nach Silvester nicht pünktlich um 10.00 Uhr morgens das Apartment geräumt hatten! Über die frühe check out Zeit wurden wir nicht informiert und dass wir alle 15 min mit Einem Hämmern gegen die Wohnungstür “freundlich” daran erinnert wurden unser Gepäck schneller zu packen empfand ich ebenfalls wenig hilfreich! Wir werden die Dienstleistung von Alpine rentals in Zukunft nicht mehr in Anspruch nehmen!
Leider nicht empfehlenswert !

Matthias Lemp

Schönes Platzerl mit netten Leuten.

Marek Kubina

Dear Mr. Managing Director,

Below I am sending you information and a timetable for my visit to Zell am See and Kaprun, which will take place from 26 November to 29 November 2024.

1. 26.11.2024 I will come to Zell am See and Kaprun
2. On 26.11.2024 I will inspect the apartment and the individual parts of its interior
3. On 26.11.2024 or 27.11.2024 I will hand over to you at your headquarters in Kaprun a notice of termination of the operation of my property (apartment 202) in the Nikolaus project for repeated gross breach of contract with a termination date of 31.3.2025.
4. On 27.11.2024 the sauna in the apartment will be locked and several interior parts (sofa, TV, etc.) will be removed. The apartment will continue to be available for tourist rental according to the Contract.
5. A document will be placed on the glass in the locked sauna explaining my position on your repeated gross violations of the Contract.
6. In the next few days a tender will be issued for a new operator of my apartment 202. You will be able to participate in this tender if you send an official letter signed by the managing director Mr. Ralph van Kollenburg requesting to be included in the tender to my address: Marek Kubina, Ostravice 828, 739 14 Ostravice, Czech Republic, by 6.12.2024. Without this request, your company will not be included in the tender.
7. On 27.11.2024 on this date I ask you to prepare 2 pieces of universal key/card for the main entrance door to the complex and also 2 pieces of key/card for the garage opening. At the same time I ask you for the keys to my storage room.
8. On 27.11.2024 I am ready to meet personally with the managing director Mr. Ralph van Kollenburg, if you will have the documents ready for final tuning, one of my three requested solution options (described earlier in the email).

a) properly paying for the rental of the luxury equipment; or
b) you guarantee an annual net rental income for 2025 and thereafter of min. €12,000 (to be paid in advance at the beginning of each year); or
c) you buy my apartment + garage + equipment at the original price.

I kindly ask Jasmine to acknowledge receipt of this email.

Sincerely

Marek Kubina

Carolyne Van der Laak

Zeer luxe appartementen,vriendelijk en behulpzaam personeel. Enige minpunt geen airconditioning.

Nasser Sibani

Beautiful place to stay with family and good view and luxury and all staff kinds

Rina Rosario

Geweldig hotel … mooi schoon en alles nieuw….van alle gemakken voorzien

Sonal Gandhi

Superb view, very well maintained apartments and great location

Google oF BahraiN

شقق فندقيه راقيه ويصلح للخليجين السكن فيه .
توجد جميع ملتزمات المعيشه اليوميه.